We would like to change our plan level. How do we do this?
REACH offers several different plan levels to meet your organization's needs and budget requirements. You can review them here: https://app.reachapp.co/signup.
You can change your plan at any time. Here's how:
- Go to Settings > Account Settings
- Next to the Plan field, select your new plan from the drop down box
- Click Save Changes
- Once changed, the new plan level will take effect immediately and will be reflected on any upcoming invoices.
- Many organizations choose to upgrade their plan level when the amount saved on processing fees is more than the cost of their monthly plan.
-If you downgrade your plan, i.e. move from Pro Plus, Pro, Essentials to Sponsorships or Campaigns, you will no longer have access to some of your data and the functionality under your supporter pages will change as you will be moving from a Full Donor Management Plan to a Basic Donor Management Plan. You can review those differences here: http://www.reachapp.co/donor-management-software