Can I put a sponsorship on hold? How do I cancel a scheduled payment without cancelling the sponsorship?

How do I cancel a scheduled payment without cancelling the sponsorship? We have a supporter who would like to put their sponsorship on hold and continue it at a later date. I'd like to cancel the payments and restart them at the later date for the sponsor, but not cancel the sponsorship while doing so.

There are a few ways to do this:

If you know the date the supporter wishes to restart their donations, you can edit the recurring donation from the Sponsorship-Supporter relationship screen. To do so:

- Go into Supporters and click on the Supporter's name
- Under Current Sponsorships, click on the Sponsorship you are wishing to update
- This brings you to the Sponsorship-Supporter screen. 
- Click on the blue 'Edit Recurring Donation' button
- In the 'Next Donation' field, set the date to the new date they wish to resume payments 
- Click on 'Save Changes' when complete 

*The supporter's card will not be charged again until this new date. However, they will be considered past due in the meantime.

If you do not know the date the supporter wishes to restart their donations, you can convert the online sponsorship to offline. Here's how:

- Go into Supporters and click on the Supporter's name
- Under Current Sponsorships, click on the Sponsorship you are wishing to update
- This brings you to the Sponsorship-Supporter screen.
- Click on the yellow 'Convert to Offline' button

*This way, the sponsorship will remain, but the payments will not be made until you go back in and add in payment information at a later date. The past due amount will still be calculated.  

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