Why am I not seeing an Upload button to add a photo?

I am trying to upload a photo in REACH and I am not seeing an Upload button? Can you help? 

If you are not seeing an upload button, you may not have the option to upload a picture due to your computer settings. When using Safari, often Flash is turned off by default.  

The REACH Admin area relies on javascript and Adobe Flash which may cause you not to be able to upload or save images.  

To remedy this problem, please make sure you have enabled javascript on your browser for the admin area to work properly and that Adobe Flash is also installed, up to date, and allowed to run while on the REACH admin site.  

General FAQ

  1. Holiday Support Schedule 2019
  2. Why is my web browser showing up as 'Not secure' when using REACH?
  3. How do I switch from a trial account to a full account?
  4. How do we change our plan level?
  5. What's the difference between full donor management and basic donor management?
  6. Can I allow certain admins access to only certain areas in REACH?
  7. How do I use your Retainer Service?
  8. What is the Projects module?
  9. What is the Pages module?
  10. What is the Places module?
  11. How do I hide a Place or location from showing on our public site?
  12. How do I update our main image and team images?
  13. How can REACH help with mission trips?
  14. Where can I add my Facebook Pixel code?
  15. Can we update the date format in our Admin Console?
  16. How do I delete a supporter, sponsorship or sponsorship type?
  17. How do I update my REACH menu?
  18. Can we sort our items (donation categories, places and projects) in REACH?
  19. What's the difference between a Supporter Group and a Supporter Segment?
  20. What is the External Reference ID?
  21. How does the 'Mark as Current' option work?
  22. Can I stop some of the emails and notifications I am receiving?
  23. How do I update the Copyright date at the bottom of my site?
  24. How do I set up a form?
  25. Can we add a privacy policy page to our site?
  26. What is recorded under a supporter's activity tab?
  27. I'm having trouble logging in. Can you help?
  28. Why am I not seeing an Upload button to add a photo?
  29. What is the REACH Index and how is it calculated?
  30. Can I use my own domain name with REACH?
  31. How does REACH work with GDPR?
  32. How do I set up our online store to sell our products?
  33. What is the preferred browser to use with REACH?
  34. Can we tell if an email is been blocked from the REACH system?

Feedback and Knowledge Base