We would love an area that we could record sponsor letters are received and sent.
This would be a huge asset for us and I am sure others to be able to record and track letters when they are sent and received. For example or staff in Guatemala would mark when they have sent a child letter, then our staff in the US would mark when they have sent a sponsor letter. This would help us to make sure letters and communication are happening on a regular basis.
By setting up a custom table for the sponsorships in REACH you can track this information on the child’s record page in the Admin console.
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Mike Parker commented
So it will track all of the letters that are sent and received in this setup? Support had encouraged me to submit the idea.