Sponsorships FAQ ← Knowledge Base How do I setup Sponsorship and Share Types? How do I set up multiple sponsorships to charge as one transaction? A Sponsorship has left our program, how do I update the Supporter? How do I fix a recurring sponsorship that was set up incorrectly and is now showing as past due? Why is my new/updated sponsorship not displaying? How do I cancel a sponsorship? Can I hide or disable a sponsorship? Can we hide a search dropdown option (Status, Location, Type or Category) when searching for Sponsorships? Can I rename 'share' under the sponsorship level dropdown? Can we display only unsponsored children? How do I set up a recurring sponsorship for a supporter? Can a supporter give only a portion of a share for a sponsorship? Why can't I see my custom field for sponsorships? How do I display a sponsorship's age or date of birth on our public portal? What is the optimal size for sponsorship photos? How do I start and stop using Conversations (Messages)? How do I edit the date for a recurring sponsorship? How do I convert a Legacy (Offline) Sponsorship to Online? Can we do a bulk update on a custom field to advance grade and/or age? Can we bypass the cart so our supporters go directly to the donation page? Can I put a sponsorship on hold? How do I cancel a scheduled payment without cancelling the sponsorship?