My donor has requested a receipt from a previous donation. How can I resend them a receipt?
You can resend a receipt to your donor from your Admin Console under their Supporter record. Here's how:
- Login to your Admin Console
- On the left side, click on Supporters, and search for the Supporters name that wishes to obtain the receipt.
- Click on the Supporter to be taken to their individual Supporter record.
- Click on the Donations tab, and find the donation.
- Next to the Donation, click on the Print Receipt button.
- Choose the Donation Receipt and click Generate to obtain a PDF of the receipt that you can print or attach to an email to your donor.