Managed Missions Integration

How does the integration with Managed Missions work? 

REACH now integrates directly with Managed Missions. 

Why Managed Missions? 

Our integration with Managed Missions allows you to seamlessly pull your donor and trip data from Managed Missions into REACH so your donor and trip data stays perfectly in sync.

This integration is intended to further assist you in managing all of your donor information. Use REACH as your system of record, keeping your donor and trip data organized within REACH. The data that is synced from your Managed Missions account can be used in your Contribution Statements and Donation History. You can also keep track of which supporters have joined you on which trips and can use this information in your communications - e-mailings, direct mailings, texts, etc.

What You Need to Know:

To begin mapping your data from Managed Missions into REACH, email and provide us with your API Key from Managed Missions.

Data points will be mapped and synced directly into your REACH account using the following data points:

Managed Missions Module => REACH Module
Trips => Trips
People => Supporters
Trip Members => Supporters associated with a Trip
Donors => Supporters
Contributions => Donations 

Before creating a Supporter record from the People, Trip Members, and Donors in Managed Missions, REACH tries to match to an existing supporter via their Managed Missions key, email address, or name with mailing address details. If no supporters are found, REACH creates a new supporter record.

If there is not enough information attached to a trip member to create a Supporter record then that member is still added to the trip in REACH and you have the ability to match it to an existing supporter or create a new one.

If you are already importing the contribution records from Managed Missions into REACH then we can set a switchover date on our side so REACH will not import any contribution records before that date. From that date going forward, your team will no longer do imports from Managed Missions to REACH. This will limit duplicate donation records.

Once set up, the data will automatically sync weekly on Sundays or you can manually sync at any time by clicking the sync button in the Trips module of REACH.

Note: This is currently in Beta (September 2019). In the coming months, we will be releasing more features that will be available to our accounts at the Essentials, Pro and Pro Plus levels.


General FAQ

  1. When do you release new software updates?
  2. Holiday Support Schedule 2020
  3. Managed Missions Integration
  4. Why is my web browser showing up as 'Not secure' when using REACH?
  5. How do I switch from a trial account to a full account?
  6. How do we change our plan level?
  7. What's the difference between full donor management and basic donor management?
  8. Can I allow certain admins access to only certain areas in REACH?
  9. Can we customize our 404 page not found error page?
  10. How do I use your Retainer Service?
  11. What is the Projects module?
  12. What is the Pages module?
  13. What is the Places module?
  14. How do I hide a Place or location from showing on our public site?
  15. How do I update our main image and team images?
  16. How can REACH help with mission trips?
  17. Where can I add my Facebook Pixel code?
  18. How do I delete a supporter, sponsorship or sponsorship type?
  19. How do I update my REACH menu?
  20. Can we sort our items (donation categories, places and projects) in REACH?
  21. What's the difference between a Supporter Group and a Supporter Segment?
  22. What is the External Reference ID?
  23. How does the 'Mark as Current' option work?
  24. How do I update the Copyright date at the bottom of my site?
  25. How do I set up a form?
  26. Can we add a privacy policy page to our site?
  27. What is recorded under a supporter's activity tab?
  28. I'm having trouble logging in. Can you update my password? Can you help?
  29. Why am I not seeing an Upload button to add a photo?
  30. What is the REACH Index and how is it calculated?
  31. Can I use my own domain name with REACH?
  32. How do I set up our online store to sell our products?
  33. What is the preferred browser to use with REACH?
  34. How can I update my logo link?
  35. Sponsorship Type Description
  36. How can we prevent fraudulent activity?
  37. How do I update to the new Events page design?
  38. Can we add and edit General Ledger (GL) Codes?

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