Can I use my own domain name with REACH?

Can I use my own domain name with REACH?

Yes, you can use your own domain name in REACH. To do so, you will need to edit your DNS records with your Domain Name Registrar (GoDaddy, 1and1, Network Solutions, etc.) and create a CNAME pointing to your REACH site.

CNAME stands for Canonical Name. CNAME records can be used to alias one name to another. When creating a CNAME, you can not use the A Record to point to your REACH site, you must use a canonical record - CNAME. For Example, if your domain name is example.org, you can use the name of www.example.org to create the CNAME. You can not create a CNAME using example.org.  

The record you create should look something like this:

Type: CNAME
Name: www.example.org
Value: demo.reachapp.co
TTL: the default value
*Where the Name is your domain name and the Value is your REACH site address

Once you have created your CNAME with your Domain Name Registrar, login to your REACH account and go to Settings > Domain names to add the Domain Name to your account. Again, you will want to use the canonical record you created (example: www.example.org).  

Do not make this the Primary name until the CNAME is working correctly. Once the new CNAME is working, you can then make your domain name the Primary name for your REACH account by clicking the "Make Primary" button in the table.

Here are some example CNAMEs:
donate.example.org to point to demo.reachapp.co
sponsor.example.org to point to demo.reachapp.co
www.example.org to point to demo.reachapp.co
*Where the example.org is your domain name and demo.reachapp.co is your REACH site address


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