If you are not currently working with a payment gateway, we highly recommend Stripe due to its ease of use, non-profit discount, all-inclusive price with fewer hidden fees and the amount of countries, currencies and card types it works with.
We also work with over 100 other payment gateways. Our top four most used gateways are compared here: http://www.reachapp.co/payment-gateway-comparison.
To learn if we accept your current payment gateway, simply email us at firstname.lastname@example.org. If you already have a REACH account, login and click the gear icon near the top right of the browser window for Settings and select Donation Setup. Scroll down to the Payment Gateway Setup section and click the 'Select A New Payment Gateway' dropdown to view a full list of the payment gateways we work with.
We always recommend you run a test donation after setting up your payment gateway to confirm the set up was complete. A successful donation will display in REACH and in your payment gateway.
Please Note: Only a few Payment Gateways offer ACH/EFT payments. These are payments set to draft from a checking or savings account. If you need the ACH/EFT option, we automatically accept ACH/EFT donations from the following payment gateways:
Vantiv Express (formerly Element)
Sage Payment Solutions
If you use a payment gateway other than Stripe, we highly recommend you learn and have a full understanding of any additional or hidden fees they may charge in the event of a refund or other occurrence.