What Payment Gateways will work with my REACH Account?
Your organization must have an account with a payment gateway to use REACH. You can only use one payment gateway with REACH at a time.
REACH works with a payment gateway to allow your supporters to make online donations. For a donation, REACH will send donation information (name, donation details, payment details) to your payment gateway at the time of the donation. For recurring donations, these are processed at night.
If you are not currently working with a payment gateway,
we highly recommend Stripe
due to its ease of use, non-profit discount, all-inclusive price with fewer hidden fees and the amount of countries, currencies and card types it works with.
We also work with over 100 other payment gateways. Our top four most used gateways are compared here: http://www.reachapp.co/payment-gateway-comparison
To review what payment gateways work in your base country, please review Spreedly's list here that is sortable by country: https://www.spreedly.com/gateways
. Spreedly is our PCI Level 1 compliant payment card vault.
To learn if we accept your current payment gateway, simply email us at firstname.lastname@example.org
. If you already have a REACH account, login and click the gear icon near the top right of the browser window for Settings and select Donation Setup. Scroll down to the Payment Gateway Setup section and click the 'Select A New Payment Gateway' dropdown to view a full list of the payment gateways we work with.
We always recommend you run a test donation after setting up your payment gateway to confirm the set up was complete. A successful donation will display in REACH and in your payment gateway. Please Note:
Only a few Payment Gateways offer ACH/EFT payments. These are payments set to draft from a checking or savings account. If you need the ACH/EFT option, we automatically accept ACH/EFT donations from the following payment gateways:
Vantiv Express (formerly Element)
Sage Payment Solutions
If you use a payment gateway other than Stripe, we highly recommend you learn and have a full understanding of any additional or hidden fees they may charge in the event of a refund or other occurrence.
*REACH has a partnership with a service who provides PCI compliant payment method storage and payment gateway integrations.
*You can change your payment gateway at any time. Once REACH has your supporter payment information, changing your payment gateway will not effect the supporter payment data stored with REACH.