How do I update my supporters payment information?

How can a Supporter or a REACH Admin update Credit Card /  Payment Information?

Supporter Update:
A Supporter can log into their REACH to update Payment Information. The supporter can access the log in by the Sign In link on the REACH website, or the WordPress Plugin.
The Supporter Login URL for your REACH account is your REACH website address followed by /users.  
For example, the REACH Demo site is: demo.reachapp.co.  
The Supporter Login would be: demo.reachapp.co/users

If a supporter does not remember their password, they can use the Reset Password button on the sign in page.  They must provide the email that is on file for their supporter record. (Read: How Do I Change a Password for a Supporter?)

Once logged in, the Supporter can click on 'My Profile' from the menu and select the 'Update Payment Information' link. 

REACH Admin Update:
An admin can update a Supporter's Payment Information by logging in as a REACH Admin.The REACH Admin Login link is different than the supporter login and will be the REACH website name followed by /admin.
For example, the REACH Demo site is: demo.reachapp.co.  
The REACH Admin Login would be: demo.reachapp.co/admin

Once logged in as a REACH admin, you can update a Supporters Payment Information by going to the Supporter Module and searching for the Supporter. In the search result list, to the right of the Supporter's Name are several icons. Click the yellow 'Update Payment Information' icon to add or update payment information.  

You can also update payment information already entered for the Supporter by clicking on the Supporter's Name to bring up their Supporter Record.  If there is payment information on file, there will be a yellow 'Update Payment Information' button below the information.  

PLEASE NOTE: REACH Admin Permissions may effect an admin's ability to access or update Supporter information.  

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