Multi-Currency

Multi-Currency

A few things for you to know:

• Base Currency: Your base currency should be the currency your account has set up for your record-keeping. For example, if your organization is based in the United States, your base currency will be the U.S. Dollar. With Multi-Currency in place, if a supporter comes to your site from Europe, they will see donation amounts displayed in Euros and their donation receipt will show in Euros however the donation will be recorded in USD for you to view in the Admin Console (see example below).

• Exchange Rate: The exchange rate is an approximation using Google's currency conversion. Since exchange rates are subject to change this may not be the same exchange rate your payment gateway uses when processing the transaction. Because of this, the base currency amounts shown in REACH should only be used as an approximation.

• Existing Accounts: All current REACH accounts may see an exchange rate field for multi-currency transactions in their admin console and exports but donations will continue to only be processed in your base currency.

• Donation Totals/Reports: All donation totals for all accounts will be in your base currency.

• Example Donation Details: 

• Mail Merge and Email Templates: By default the mail merge and email templates will show details in the supporter's currency and amounts. To change to the base currency fields, you can use the new liquid fields: base_currency, base_transaction_fees, base_amount, base_deductible_amount, base_total_amount, exchange_rate. You may need to update your email and mail merge templates to show the currency symbol and code for the donation. The example templates in REACH have been updated to support this. Use the examples below for reference:

{{ donation.currency_symbol }}{{ donation.amount | money_without_currency }} {{ donation.currency }}

{{ donation.currency_symbol }}{{ donation.transaction_fees | money_without_currency }} {{ donation.currency }}

{{ donation.currency_symbol }}{{ donation.deductible_amount | money_without_currency }} {{ donation.currency }}

{{ donation.currency_symbol }}{{ donation.total_amount | money_without_currency }} {{ donation.currency }}

REACH supports the following Base Currencies:

U.S. Dollar (USD)
British Pound (GBP)
Euro (EUR)
Australian Dollar (AUD)
Canadian Dollar (CAD)
South African Rand (ZAR)
Hong Kong Dollar (HKD)
New Zealand Dollar (NZD)

If you have a need for another base currency to be supported, please let us know.


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